Sobek AI Privacy Policy

Last Updated: September 30, 2023

This Privacy Policy explains how Sobek AI. (“Sobek”, “we”, or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

    COLLECTION OF INFORMATION

    Information You Provide to Us

    We collect information you provide directly to us. For example, you share information directly with us when you create an account, submit or post content through our Services, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, username, email address, public profile photo, organization name, affiliated organization type (e.g., academic, government, etc.), and any other information you choose to provide.

    Information We Collect Automatically When You Interact with Us

    When you access or use our Services, we automatically collect certain information, including:

    • When you engage with us as consultants or advisors, any data is shared under a mutual NDA once we sign a contract.
    • Otherwise we do not collect information about your activity on our Services.

    Information We Derive

    We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address, only when required in case we detect abuse or fraud.

    USE OF INFORMATION

    We use the information we collect to provide, maintain, and improve our Services. We also use the information we collect to:

    • Communicate with you about products, services, and events offered by Sobek and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
    • Personalize and improve your experience on our Services;
    • Send you technical notices, security alerts, and support and administrative messages;
    • Respond to your comments and questions and provide customer service;
    • Monitor and analyze trends, usage, and activities in connection with our Services;
    • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Sobek and others;
    • Comply with our legal and financial obligations; and
    • Carry out any other purpose described to you at the time the information was collected.

    SHARING OF INFORMATION

    We share personal information in the following circumstances or as otherwise described in this policy:

    • Only if you disclose personal information to us in the course of engaging in a consulting, advisory or similar agreement, we might share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, fraud prevention, customer service, and marketing and advertising.
    • We will not sell, trade, or disclose externally any individually identifiable information derived from your completion of any web form or use of a Sobek online service, including names and addresses, without your consent (except as required by subpoena, search warrant, or other legal process). We do not share your information with outside companies or list marketing services.
    • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
    • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Sobek, our users, the public, or others.
    • We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
    • Personal information is shared between and among Sobek and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
    • We also share aggregated or de-identified information that cannot reasonably be used to identify you.

    ANALYTICS SERVICES PROVIDED BY OTHERS COMPLIANT WITH GDPR AND PECR

    We allow others to provide analytics services on our behalf across the web and in mobile apps. We carefully select entities that DO NOT use cookies, web beacons, device identifiers, and similar technologies to collect information about your use of our Services and other websites and applications. As of the last revision date of this policy, we use Plausible Analytics, and all the site measurement is carried out absolutely anonymously. Cookies are not set and no personal data is collected.

    This makes us compliant with the different cookie laws and privacy regulations such as GDPR and PECR.

    All data is in aggregate only. Sobek gets some actionable data to help us learn and improve, while the visitor keeps having a nice and enjoyable experience.

    TRANSFER OF INFORMATION TO THE UNITED STATES

    Sobek is headquartered in the United States, and we have operations and service providers in the United States. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

    YOUR CHOICES

    Cookies

    Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services, but as a policy we do not use cookies for analytics purposes.

    Communications Preferences

    You may opt-out of receiving promotional emails from Sobek by following the instructions in those communications. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

    CONTACT US

    If you have any questions about this Privacy Policy, please contact us by using the CONTACT US form on Sobek.ai.